FAQs

  • Why should I believe you?  
  • Because it is the first collaboration, there is a natural feeling of distrust, nothing can make you believe us except our services, expertise and only time.
  • What is your payment method?
  •  Payment methods T/T; Paypal; Western Union; LC
  •  how to protect our rights?  
  • contract
  • What is product warranty?
  •  1-3 years
  • If there is a problem during the warranty period ,how to do?
  • Generally, such problems are rare, but we can exchange goods
  • Can we OEM or ODM product?
  • Send us your requirements, after confirm with our engineer, we will make for you.
  •  Can we customize the pack? Print our LOGO?
  • Yes,but we will take charge.
  • Which logistics will you use to transport goods ? Will it guarantee safe?
  • We will DHL ,FedEx, UPS,sometimes, ship by sea, good package to keep goods safety!
  • How long to delivery goods?
  • Generally 3-15 days.
  • What is your production time?
  • According to different quantities, different days. Generally 3-15 days.
  • Do you supply samples for test?
  • Generally yes.
  • Does sample need charge?  
  • Our company provides two free samples, if samples more than two ,then we need to take  charge for samples. But if the client have difficulties to pay samples cost  , you can apply for a free sample test.